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Measurement PRoponent / PRomulgator

 
Musings about all things communications measurement: myths, milestones, metrics, missteps, best practices.

Editorial has same effectiveness as advertising, but no more.

At last year's Measurement Summit put on by the Institute for Public Relations (Measurement Commission), attendees, this PRopenent/PRomulgator included, took in a presentation by Dr. David Michaelson and Dr. Don W. Stacks citing research (the first in a series of more complex projects to follow) that sought to address the on-going multiplier agonizer.   Bottom line?  That product-related editorial coverage does not have any more effect/credibility than advertising.  Good news or bad news depending on how you look at it.  

It'll be interesting to see how the more complex iterations of the on-going research project shape up and the debate that it will, no doubt, spur. 

By the researcher's own admision however, if memory serves, results won't neccessarily apply (consistently if at all) to all communications situations and across all media and that is what they will be testing going forward.  So we may eventually abandon the multiplier idea altogether or we may even see different multipliers for different situations (issues vs. product among many others) and different media.  That'll get interesting.      

Does it simplify, put to rest or further complicate the myth o' the multiplier?  Not an easy answer but I'm thrilled that experts are looking at it and can't wait to see the next wave of results.     


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Published 01 March 2007 15:22 by Alan Chumley

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About Alan Chumley

In the newly-created role of Director, Measurement, Alan works with clients from the business development phase all the way through their relationship with Hill & Knowlton, identifying the ideal metrics for defining, and then measuring success. Alan marries his background as a communications practitioner with a deep understanding and experience in measuring communications to deliver measurable impact. An active blogger and frequent speaker, Alan is also a resource on trends, theories and the latest insights in measurement. Prior to joining Hill & Knowlton, Alan was the Vice-President, Business Development, at Cormex Research, a Canadian media content analysis and measurement firm. Before this, Alan held increasingly senior positions on both the client and supplier side including: CNW Group (formerly Canada Newswire) as Director, Media Intelligence Services; Bell Canada as Associate Director of Corporate Communication, and ING Canada as Marketing Communications Specialist. Alan is a graduate of the University of Waterloo and holds a post-graduate certificate in public relations from Ryerson University and an M.A. in communication and culture from York University with research focusing on media effects and uses, audience analysis, reception studies and best practices in PR management and measurement. Alan teaches a course in research and program evaluation in Ryerson University’s post-graduate PR certificate program and is a member of the Canadian Public Relations Society’s Measurement Committee.