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Measurement PRoponent / PRomulgator

 
Musings about all things communications measurement: myths, milestones, metrics, missteps, best practices.

Why do so few PR programs have research courses?

This measurement PRoponent / PRomulgator got to chatting with a number of recent (and soon-to-be) Canadian PR school grads and the subject of the extent to which research (and evaluation) is part of the formal curriculum (ie. a course unto itself) came up.  I've yet to confirm this, but one such student (hat tip to Ryerson student William Smith) noted that he and some colleagues, as part of a group project, had looked at how many PR diploma or post-grad certificate programs in Ontario included a formal course on research. Surprisingly few was the answer.  Among them was Ryerson's post-grad certificate program and Sececa's diploma program.  Whether or not this result is consistent across Canada is not clear, but I suspect that it is. 

I think one key problem is that, in Canada, PR is largely considered vocational training (not on par with, say, business) so it's relegated to the community colleges (with the notable exception of Mount Saint Vincent) which themselves get unjustly painted with the vocational only brush.   In the U.S. however, you see undergrad, master's and even Ph.D.'s in PR.  Bigger market, yes, but it also speaks to how it's regarded.       

It speaks to a broader issue.  The strategist vs. tactician or technician arguement.  Which is best and which should schools be turning out?  But that's a whole other topic I'll leave for Gary Schlee's Class Act blog.   

However, it's encouraging to note that Canadian colleges are aligning with universities to bridge the gap with a variety of joint or transfer arrangements.  Humber-Guelph.  Seneca-York.  Durham-Ontario U. etc....and that universities are increasingly offering one-year, post-grad certificates (Western, Victoria etc.)  I think in the coming 5-10 years you'll see PR education in Canada go up market.  You'll see it pop up increasingly in universities (either on its own or as part of business training) and/or colleges will (for better or worse) demand that profs have both professional experience AND and a Ph.D. (a tall order to fill in Canada)      And, also encouraging is that we're seeing master's level programs such as the Syracuse (Newhouse) - MacMaster (DeGroote) masters in communications management surface.  I wish there were such a program around when I did mine

I suppose that another problem lies in that fact that one-year, post-grad certificate programs just don't have the time to get into the topic area in any significant detail.   

Yes I am a measurement dork, so I suppose I am bias.  But having been on the practitioner side for longer than I've been on the research side, I can say with confidence that research training is very important.  PR folks shouldn't necessarily be expected to do it themselves any more than they should do their own dental work, but they should at least have an appreciation for it and be intelligently conversant in it if they are to commission it and talk it up to senior management. 

Let's remember that, generally speaking, PR is a relatively young, under (but increasingly) theorized profession that pines for professional legitimacy on par with other professions and a seat at the C-suite table.  Research and measurement is not the only answer to that but it can, IMHO, play a critical role.         


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Published 09 March 2007 14:52 by Alan Chumley

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About Alan Chumley

In the newly-created role of Director, Measurement, Alan works with clients from the business development phase all the way through their relationship with Hill & Knowlton, identifying the ideal metrics for defining, and then measuring success. Alan marries his background as a communications practitioner with a deep understanding and experience in measuring communications to deliver measurable impact. An active blogger and frequent speaker, Alan is also a resource on trends, theories and the latest insights in measurement. Prior to joining Hill & Knowlton, Alan was the Vice-President, Business Development, at Cormex Research, a Canadian media content analysis and measurement firm. Before this, Alan held increasingly senior positions on both the client and supplier side including: CNW Group (formerly Canada Newswire) as Director, Media Intelligence Services; Bell Canada as Associate Director of Corporate Communication, and ING Canada as Marketing Communications Specialist. Alan is a graduate of the University of Waterloo and holds a post-graduate certificate in public relations from Ryerson University and an M.A. in communication and culture from York University with research focusing on media effects and uses, audience analysis, reception studies and best practices in PR management and measurement. Alan teaches a course in research and program evaluation in Ryerson University’s post-graduate PR certificate program and is a member of the Canadian Public Relations Society’s Measurement Committee.