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Measurement PRoponent / PRomulgator

 
Musings about all things communications measurement: myths, milestones, metrics, missteps, best practices.

Measurement #3 on top 10 research priority list

Bournemouth University's Dr. Tom Watson has posted the final report on the Study of the Priorities for Public Relations Research (PR Priorities Study - final report).  The initial piloting was initiated on Dr. Watson's DummySpit blog in April and led to the setting of 26 public relations topics. The topics were sent to a Delphi study panel (of experts) in five continents covering top academics, leading practitioners and the CEOs of PR industry bodies. After three rounds of intensive email debate over a three month period, the Top Ten PR research topics emerged as follows (in descending order of priority):

1) Public relations’ role in contributing to strategic decision-making, strategy development and realisation, and organisational functioning

2) The value that public relations creates for organisations through building social capital, managing key relationships and realising organisational advantage

3) The measurement and evaluation of public relations, both offline and online

4) Public relations as a fundamental management function

5) Professional skills in public relations; analysis of the industry’s need for education

6) Research into standards of performance among PR professionals; the licensing of practitioners

7) Management of corporate reputation; measurement of reputation

8) Ethics in public relations

9) Integration of public relations with other communication functions; the scope of public relations practice; discipline boundaries

10) Management of relationships (and it's not mentioned in the document but I suspect the measurement of relationships is implied here as well)


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Published 01 August 2007 10:48 by Alan Chumley

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About Alan Chumley

In the newly-created role of Director, Measurement, Alan works with clients from the business development phase all the way through their relationship with Hill & Knowlton, identifying the ideal metrics for defining, and then measuring success. Alan marries his background as a communications practitioner with a deep understanding and experience in measuring communications to deliver measurable impact. An active blogger and frequent speaker, Alan is also a resource on trends, theories and the latest insights in measurement. Prior to joining Hill & Knowlton, Alan was the Vice-President, Business Development, at Cormex Research, a Canadian media content analysis and measurement firm. Before this, Alan held increasingly senior positions on both the client and supplier side including: CNW Group (formerly Canada Newswire) as Director, Media Intelligence Services; Bell Canada as Associate Director of Corporate Communication, and ING Canada as Marketing Communications Specialist. Alan is a graduate of the University of Waterloo and holds a post-graduate certificate in public relations from Ryerson University and an M.A. in communication and culture from York University with research focusing on media effects and uses, audience analysis, reception studies and best practices in PR management and measurement. Alan teaches a course in research and program evaluation in Ryerson University’s post-graduate PR certificate program and is a member of the Canadian Public Relations Society’s Measurement Committee.