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Boyd Neil

 
Boyd Neil on corporate social responsibility, transparency, dialogue, and digital "connectedness", which together are driving new corporate communications strategies

Thinking Social Media and Politics

With all due respect to my colleagues who practice government relations, political parties seldom lead when it comes to communication strategies, preference being given to door-to-door campaigning, legacy media relations and staged debates.

When it comes to web strategies, however, political campaigns -- in the US at least -- seem to be one step ahead of many corporate communications departments in taking full measure of the web as a campaign tool. A recent report by The Bivings Group on the 2006 US Senatorial campaign found that 97% of the candidates had live web sites. Most sites were used to provide a combination of news, biography, online donations, etc. However, a large minority of the candidate sites offered blogs, multimedia presentations, RSS feeds and downloads  

The key word here is "campaign". Political campaigns are engagements . . . with citizens and opponents (and sometimes with staff). Engaging with voters and making them feel part of a decision process is essential to a successful election effort.

Now, think about it. Aren't corporate issue management programs actually campaigns in which the company hopes to engage stakeholders, communities, regulators and the public at large in understanding its point of view on a problem? If so, then it seems self-evident that corporate issue managers should be watching closely -- even adopting -- new online information management and dialogue facilitation strategies being employed increasingly by political parties.

Published 25 May 2006 20:30 by Boyd Neil

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  • Todd Zeigler said:

    That's an interesting take.  When I read about the utilization rates of blogs and RSS my reaction was that they weren't be using as much as I thought they would be.  But you are right, politicians are using these tools much better than corporations.  Thanks for the link and observation.
    May 26, 2006 14:59
  • O'Blog said:

    Boyd Neil with Hill Knowlton has a great post today about the use of blogs and Web sites in political campaigns. He notes that political strategists (my term, he misuses the term government relations) are ahead of corporate communicators with
    May 26, 2006 16:41
  • Bob O'Malley, APR said:

    This is a great post about an important topic.  But it would be nice if candidates would continue to embrace social media after they get elected.
    May 26, 2006 16:45
  • My Name is Kate said:

    With this being an election year in the US and the Canadian parliament always seemingly on the verge of an election, there have been a number of posts and reports recently on the use of social media and elections. Boyd
    June 1, 2006 04:05

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About Boyd Neil

Boyd Neil is senior vice president and national practice director, corporate communications, Hill & Knowlton Canada.