Welcome to Collective Conversation Sign in | Join | Help

Brendan Hodgson

 
Insights from a Canadian PR practitioner on the implications of digital and social media on corporate communications, crisis, issues and reputation management.

Subscribe

News

"Words ought to be a little wild, for they are the assault of thoughts on the unthinking." Keynes

free counter with statistics
"The finger that rules the dial controls the air." Durant

Add to Technorati Favorites

Brendan Hodgson's Facebook profile

Search

 Go

Post Calendar

<August 2006>
MoTuWeThFrSaSu
31123456
78910111213
14151617181920
21222324252627
28293031123
45678910

State of Grace: Post-vacation miscellany

First day back from a two-week hiatus, and already exhausted... so here goes:

First off, congrats to Niall on the birth of his daughter Tabitha... even as a father of twin girls, it's impossible to describe the pure pleasure of parenting... so I won't, and rather leave it to everyone to either agree, or find out for themselves.

Nice to see another list of Canadian marketing/WOM/PR bloggers. Kate and I chatted briefly about this a while ago... so kudos to Sean for his efforts... (with 5 bloggers hailing from Canada, maybe we'll see an H&K name up there one day... best get writing...)

The debate between Colin and Joe on Astroturfing is an interesting one (which I sadly missed jumping in on), and definitely requires serious consideration given our role in helping clients to galvanize grassroots support around a given issue. I, for one, support Keith Jackson's answer (given on Paull Young's blog) to Joe's question "Where is the line between artificial manipulation and legitimate grassroots mobilization?" The difference is, indeed, transparency. Grassroots mobilization, by its very nature, is manipulation of the masses to take a specific action. "Artificial manipulation", or astroturfing, however, implies the improper use of information, or lack of it, to mislead those masses - whether it be information that identifies the source, or information to convince us to take action. All of which reinforces the importance of transparency. But do we even need to worry? The ease by which individuals are now able to "follow the money" makes it, in my view, virtually impossible for an organization to astroturf on a widespread scale, intentionally or no. We (and our clients) have no choice but to be completely transparent. Those who attempt to be anything but will, as we're already seeing, be flamed and suffer the consequences to their reputations and their business. This is, I'm sure, only the start of the debate.

I spent the last two weeks in cottage country about an hour and a half north of Ottawa, near the town of Gracefield, without laptop or crackberry, where I'm currently in the process of building a small cottage with friends and family. For nearly 10 days, I lived a very small town life and found myself enjoying the simple pleasures of chatting over coffee and breakfast in local diners, dropping in unannounced on friends and friends of friends, and speaking with people face-to-face versus on the phone or online. There is certainly something to be said about the power of the web to enable communications... but I do believe that there is also something we lose when we extract ourselves entirely from the face-to-face experience.

Published 14 August 2006 12:39 by Brendan Hodgson

Comment Notification

If you would like to receive an email when updates are made to this post, please register here

Subscribe to this post's comments using RSS

Comments

  • Paull Young said:

    That's an interesting contribution Brendan.

    I agree that it is much easier to uncover astroturf in an online world - but it's also much easier to start an astroturfing campaign.

    It's a risky proposition - because if dodgy operators take that course of action, they will quite likely be uncovered.

    However, when that does happen - our profession recieves another black eye in the process.

    You'll no doubt notice that the anti-astroturfing campaign page (which you've linked to above) has a dedicated section on online communication.

    It's certainly going to be interesting to see where this debate goes!
    August 15, 2006 01:08
  • Sean Moffitt said:

    Brendan,

    I noticed the flurry of H&K blogs that recently popped up and was glad to see it...my sense is that PR agencies may be the ones that eventually rule the WOM roost and glad to see Canadians taking the lead....hopefully we can catch up and grab a java at some point soon and I'll have to recalibrate my top 21 after reading a few more posts from the H&K list...cheers & spread the word!
    August 15, 2006 03:36
  • Brendan Hodgson said:

    Hey Sean, thanks for the feedback. I hope we're talking some sense on our blogs and will be kicking some of the laggards to post a tad more frequently. Java or perhaps something a tad more medicinal would be great.
    August 15, 2006 14:38

Leave a Comment

(required) 
(optional)
(required) 
Submit

About Brendan Hodgson

An 11-year PR veteran and H&K Canada's Vice President, Digital Communications, Brendan specializes in the areas of Digital Communications and Social Media, specifically helping organizations more effectively use the web, social media and its associated tools and technologies to inform, educate and engage their target audiences. When not doing this, and if time permits, he pursues his other passion in the areas of issues management and crisis communications. He speaks regularly to clients and at conferences on the issues of digital communications, social media, and online crisis and issues management.