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Brendan Hodgson

 
Insights from a Canadian PR practitioner on the implications of digital and social media on corporate communications, crisis, issues and reputation management.

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"Words ought to be a little wild, for they are the assault of thoughts on the unthinking." Keynes

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Taking a page from NFL Films

Yesterday, I was a participant in a half-day messaging session led by Jo-Anne Polak, a colleague and arguably one of Canada's more experienced communicators (although I'll admit to being biased since we've worked together for nearly 10 years).

In the presentation used to set the stage for what it is we hope to accomplish, we include a quote by Ed Sabol, founder of NFL films. For those of you who, like me, had no idea, the "only other human endeavor more thoroughly captured on 16-mm film than the National Football League is World War II". And that's largely as a result of the efforts of Ed and his son Steve, who coined the quote you just read.

But that's not the quote I'm talking about.

A lot of us at H&K (including many of the bloggers that you read here) speak often and passionately about the importance and value of telling stories versus spouting soundbites.

But what I think the quote below captures better than any other I have read, is the importance of a number of key elements that, when combined, reflect the essence of successful communications - with any audience (whether it was intended as such or not). It's about sharing information that we might not have had before and positioning it in a way that could alter or shape the perspective of our audiences. It's about supporting our communications with substance, versus spin. And it's about packaging that information in a way that will resonate long after our conversation has concluded.

"Tell me a fact and I’ll learn. Tell me a truth and I’ll believe. But tell me a story and it will live in my heart forever"
Ed Sabol, NFL Films

It's what we should all aspire to in this business, even if we can't capture it in slow motion. 

Published 21 November 2006 08:14 by Brendan Hodgson

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  • Jonathan Dunn said:

    This raises an interesting topic on the future of PR/social media. With all the talk of engagement (and not to diminish its value), my own view is that there is greater currency in 'immersion'.  Engagement, it seems, is about capturing someone’s interest in a way that motivates action. Immersion is about resonating so deeply that it brings about substantive change – i.e. ‘living in one’s heart forever’.
    November 21, 2006 18:21
  • Brendan Hodgson said:

    I like the concept of "immersion", but perhaps more from the point of reinforcing the notion that what you say has to be backed up by substance... it's about the quality of the conversation, not simply the fact of the conversation itself. Content still matters, particularly if you want it to resonate.
    November 23, 2006 18:12
  • Jonathan Dunn said:

    I agree. Content always matters -particular if you want to bring about action, change of opinion, make any sort of meaningful connection. In fact, one might say that successful engagement is measured by the depth of immersion - how deep/strong/durable is the connection between the content and the recipient.
    November 23, 2006 18:31
  • GOOOOAAAALLLLLLLs in Communications « Mar-Comedy said:

    November 23, 2006 23:57

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About Brendan Hodgson

An 11-year PR veteran and H&K Canada's Vice President, Digital Communications, Brendan specializes in the areas of Digital Communications and Social Media, specifically helping organizations more effectively use the web, social media and its associated tools and technologies to inform, educate and engage their target audiences. When not doing this, and if time permits, he pursues his other passion in the areas of issues management and crisis communications. He speaks regularly to clients and at conferences on the issues of digital communications, social media, and online crisis and issues management.