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Brendan Hodgson

 
Insights from a Canadian PR practitioner on the implications of digital and social media on corporate communications, crisis, issues and reputation management.

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Canada's banks get social...

Quite the trend appears to be unfolding in the Great White North as TD Canada Trust and RBC join Scotiabank, representing three of Canada's five biggest banks, in embracing social media to engage with existing and potential customers.

Today, RBC announced that they are looking for a crew of student bloggers to "speak openly and honestly about their financial struggles and successes", as part of a peer-to-peer site that is expected to go live at the end of this month. This adds to the bank's existing investment in its just-launched Campus Connection sponsored Facebook Group.

Alongside RBC, TD Canada Trust has also unveiled its own sponsored Facebook Group - The Money Lounge - with an accompanying Facebook app - "Split it" (thanks to Kate for the heads-up) - which, like RBC, is targeted exclusively at the university and college student population.

All of this, however, falls on the heels of Scotiabank's earlier forays into this space with the Money Clip podcast and My Vault community. Unlike RBC and TD Canada Trust, however, Scotiabank's efforts have focused less exclusively on students and more on the broader retail banking customer (although it will be interesting to see if that changes).

Given the skyrocketing cost of Facebook sponsorships, I'll be curious to discover if the results justify TD's and RBC's investment. I'll be watching with interest.

Published 22 August 2007 08:16 by Brendan Hodgson

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  • The Client Side Blog with Michael Seaton said:

    Brendan Hodgson of Hill & Knowlton and the Collective Conversation Blog posted this week on the subject of social web initiatives undertaken by Canadian Banks. (The only one that Brendan missed, although not a major FI, is Van City and...

    August 25, 2007 04:39
  • Brendan Hodgson said:

    So last week I posted on the social media initiatives of some of Canada's bigger/est banks... A day or

    August 27, 2007 13:26

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About Brendan Hodgson

An 11-year PR veteran and H&K Canada's Vice President, Digital Communications, Brendan specializes in the areas of Digital Communications and Social Media, specifically helping organizations more effectively use the web, social media and its associated tools and technologies to inform, educate and engage their target audiences. When not doing this, and if time permits, he pursues his other passion in the areas of issues management and crisis communications. He speaks regularly to clients and at conferences on the issues of digital communications, social media, and online crisis and issues management.