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• How rude can you be?

  ROEHAMPTON -- It's a real question. What is the exact cut-off on rudeness? There must be one. When does persistence become pestering ? When does assertiveness become aggressive behaviour? When do you stop being demanding and start being disturbing ? Part Read More... Posted 15 July 2008 16:38 by David Ferrabee | 0 Comments Filed under: Culture, involvement, Engagement, motivation, morale, HR

• Nudge, nudge... a workplace that looks after your interests?

  ON THE M40 -- It's generally not good to read a newspaper while driving on an autoroute. Unless of course you are on the Oxfordshire-facing M40 today where nothing is moving. So, I am tucked into the Guardian which has a feature story about the behavioural Read More... Posted 12 July 2008 23:54 by David Ferrabee | 0 Comments Filed under: Culture, Change Management, involvement, Engagement, motivation, morale, HR, Management

• Ronaldo and employment slavery

  LONDON -- It's a bit of a misnomer, isn't it? Saying Ronaldo is a slave . Even without a talk-radio station playing on my desk I can hear the punters saying "How can he be a slave when he's earning £120,000 a week ?" And you can't really argue with that. Read More... Posted 10 July 2008 11:41 by David Ferrabee | 1 Comments Filed under: People management, Europe, involvement, Engagement, motivation, morale, HR, Management

• Change management: When will it end?

  THE CENTRAL LINE -- "All I want to know is when to cancel the milkman?" The single hardest thing about managing change seems to be one of the easiest: telling those affected when the key events are happening... and when it will all end. We are creatures Read More... Posted 03 July 2008 12:12 by David Ferrabee | 0 Comments Filed under: Leadership, Consulting, Change Management, involvement, Engagement, motivation, morale, HR

• Employee engagement in a downturn

  BACK ON THE TUBE -- There was a good note on the Communicators' Network today by Jim Shaffer about employee engagement. Maybe you saw it? Jim's an interesting guy. He was leading the communications business at Towers Perrin when I first joined that company. Read More... Posted 24 June 2008 08:56 by David Ferrabee | 0 Comments Filed under: Leadership, Consulting, Internal communications, involvement, Engagement, motivation, morale, Management

• "Can't talk, I'm busy saving the world."

  MONTREAL -- There's a great set of drawings by Matt Groening that pre-dates The Simpsons called "How to waste 8 hours a day and still keep you day job." It's one of the great, lost management tracts. I must look for my copy. In it there are a number of Read More... Posted 19 June 2008 23:56 by David Ferrabee | 1 Comments Filed under: Leadership, involvement, Engagement, motivation, morale, Management

• Elbow, Harrison Ford, Clark Gable and the courage to give up

  PICCADILLY -- I am quite overwhelmed by Elbow at the moment. I have bought other albums but I keep coming back to this one. And every time I hear great lyrics like: a friend of mine he grows his own brambles, they twist all around him, until he can't Read More... Posted 03 June 2008 12:44 by David Ferrabee | 1 Comments Filed under: Leadership, People management, Change Management, involvement, Engagement, motivation, morale, Management

• Corporate identity: Writing for business

  ON A HIGHWAY IN FRANCE -- I am reading a book called The Invisible Grail . It's about writing to support a corporate brand. There's a great deal in the book that I can agree with. English is a key business language, but doesn't belong to native speakers Read More... Posted 01 June 2008 15:54 by David Ferrabee | 0 Comments Filed under: Internal communications, involvement, Engagement, motivation, morale, Brand

• "and China... what are you doing about that?"

  DUKE'S MEADOWS -- Regular readers will know that I like to blame 'the company' for not doing enough to make people successful. And that's really not always fair because 'the company' doesn't really exist. It is just a grouping of people... So, today's Read More... Posted 05 May 2008 15:21 by David Ferrabee | 0 Comments Filed under: Leadership, Culture, Change Management, involvement, Engagement, motivation, morale, Management, China

• "It's out of my control": Why your boss is a wimp

  KNIGHTSBRIDGE -- It's a bit silly that it makes me so angry. I probably do it myself. But I really dislike managers who refuse to take responsibility for people and decisions that they are meant to be responsible for. In a world where local communities Read More... Posted 17 April 2008 09:04 by David Ferrabee | 0 Comments Filed under: Culture, involvement, Engagement, motivation, morale, Management

• Travel and virtual worlds

  MONTEE DE LA TORRE, ANDALUCIA, SPAIN -- It's 10 o'clock and my rotten kids aren't in bed yet. In fact, we haven't even fed them. Maybe we have taken this whole Spanish thing too far? But it's easy to do. The sun is out. The air is sweet. And the day starts Read More... Posted 03 April 2008 15:43 by David Ferrabee | 0 Comments Filed under: Consulting, Europe, Internal communications, involvement, Engagement, motivation, morale, Language

• Terminal 5: Bless them for trying

  SEVILLE -- I used to work in the airline business and I know how conservative it is. Modern commercial aviation had it's roots in the military, after the Second World War. So until quite recently the whole business was run by military guys. Now they can Read More... Posted 03 April 2008 12:21 by David Ferrabee | 0 Comments Filed under: Leadership, Change Management, involvement, Engagement, social media, Technology, motivation, etc., morale

• Let's do it at mine...

  LONDON -- I famously tried to get a colleague to join my team by saying "any time you want to come to mine, just let me know." And the young lady smiled nervously and walked off. It wasn't until I was half-way to the bus that I heard the line back in Read More... Posted 19 March 2008 17:06 by David Ferrabee | 0 Comments Filed under: Consulting, People management, Change Management, Conferences, involvement, Engagement, motivation, morale

• Corporate communications, culture and... death?

  DISTRICT LINE -- There's a suited gentleman on our train car who is calling friends and relatives to say someone's going to die. Other people in the carriage don't know what to do. "It won't be long now. She's got a friend with her, but I want you to Read More... Posted 28 February 2008 16:23 by David Ferrabee | 2 Comments Filed under: Leadership, Culture, Internal communications, involvement, Engagement, motivation, morale, Language

• Arguing with Elvis Presley

  The memorial with tonnes of fresh flowers for The King at the base of Elvis-Presley-Platz BAD NAUHEIM -- As the blind-folded priest walked cautiously across the altar rail, we started to laugh. In fairness, only my wife and I seemed to think it was funny. Read More... Posted 20 February 2008 16:06 by David Ferrabee | 2 Comments Filed under: Consulting, People management, involvement, Engagement, motivation, morale