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The Asian Century - Glenn Schloss

 
Political, economic, business and social events and trends in the Asia Pacific which impact corporate reputations, brands and governments

Persuading and convincing in Asia's court of public opinion

How often in Asia do communications professionals truly view themselves as advocates of their clients' causes? To what extent do they engage intellectually with the tough issues clients are grappling with and then use all the tools at their disposal to present the case persuasively in the court of public opinion?

Those are the questions which occurred to me after reading a really interesting post by Michael Netzley, a fellow blogger in Asia and corporate communications professor in Singapore who writes thoughtful pieces on his CommunicateAsia site. In his fascinating, almost philosophical, discussion of the rhetorical significance of the terms "convincing" and "persuading", Michael reveals his interest in the topic was reawakened by a Canadian PR site where the writer defines conviction as "a person [who is] convinced by evidence or argument made to the intellect" while persuade refers to, "a person [who is] persuaded by appeals made to the will, moral sense, or emotions." 

Kudos to Michael for highlighting the origins of an important subject for the PR profession in Asia. Let me take it a step further: can we be doing more to convince or persuade stakeholders and audiences? Certainly, our colleagues in advertising and marketing are doing their best to persuade - they are increasingly raising the bar with more creative work. I reckon there's a huge market emerging in this part of the world for PR professionals who can cut through clients' own distractions or overcome clients' seeming reluctance to be forthright in defending their own reputations when coming under attack. At the same time, consultants are working hard to develop the skills, commitment and courage to articulate their clients' position  in compelling terms. The ability to convince and persuade will be increasingly important as the stakeholder environment in the region becomes more sophisticated - and complex.   


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Published 06 November 2007 19:40 by Glenn Schloss

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About Glenn Schloss

Glenn is H&K's regional director for corporate communications, Asia Pacific. Based in Hong Kong, he is also head of public affairs there. Before embarking on a consulting career, Glenn was a journalist for 15 years including eight years at South China Morning Post where he was an investigative reporter and also covered Asian politics, economics, business, diplomacy and security. As a journalist in Australia, Glenn reported on Federal politics from the Parliamentary press gallery in Canberra for News Corporation's capital city newspapers across the nation. Born in Brisbane, he has lived in Hong Kong for 12 years having been drawn to the region by a lifelong passion for Asian politics, history and culture.