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Media Training Australia

 
Media Training, insights and results, plus political analysis

  • Australia's favorite dysfunctional family is back on the big screen

    This decade's answer to the Paxton's are back in the news...the Corbys.

    I am pleased to announce, Schapelle will be the star of a new film called Ganja Queen.

    http://www.smh.com.au/news/film/schapelle-corby-film-to-screen-in-us/2008/04/17/1208025325206.html   

    I am hoping the documentary will include plenty of gratituous shots of her sister, Mercedes, screaming blue murder at the media...and please, please Mother Corby impart some of your parenting advice. My favorite gem is this: "At least, I know where my kids are, even if they are in jail." No, I am not making this up, she said so in The Bulletin, January 2006.

    She what happens when you answer questions, rather than respond?

    Posted 17 April 2008 01:17 by Lisa McLean | 0 Comments
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  • The perfect story

    The Daily Telegraph has a fabulous splash today about "Boned", the yet-to-be-released tell-all book about an Australian television station.

    Hmmm. It is called Boned so we can all assume it is a thinly-vieled attack on Channel Nine.

    I cannot wait for the anonymously-penned book. The Tele quotes the publisher Penguin as saying it is "a wickedly entertaining novel that blows the lid off the world of network television". There are all sorts of theories about who is behind the book.

    Personally I would rule Mia Freedman out because she is pregnant with her third child. Let's face it - if she has time to write a novel in between her job, managing two kids, morning sickness, cravings and other delightful pregnancy ailments - she deserves a Nobel Prize for literature.

    I also doubt it would be Eddie Maguire because he is too busy running Melbourne.

    I think I know who wrote it, and all the more power to her. She's a good egg who was treated disgracefully. Am I going to say? No way. That is the power of the sisterhood.

    I think new Nine CEO David Gyngell is a class act. I loved his comment to The Tele about the book:

    "It's all good sport. We might even make a mini-series out of it."

    Anonymous - all the more power to you. Go forth and reap.

     

  • Andrew Kirk walks and walks and walks

    Our team is feeling very proud of our Director Andy Kirk for taking on a charity walk from Canberra to Sydney for the charity, Young Care.

    You see not only does Andy run our practice, not only is he H&K Sydney's GM, and not only does he have four children, a wife and a dog...he is also a charity world-beater!

    I have had a few people who have seen Andy on the TODAY show mention they are going to donate to the charity as a result of hearing about his effors, which is fantastic. So far the story has been featured on the Ten News weather with Tim Bailey and on the Alan Jones radio program. 

    With nearly 6,500 young people residing in aged care nursing homes in Australia and many prone to isolation and depression, the issue of caring for these people is broad and complex, which partly explains why very little has been done in the past to address these issues.

    Andy has joined David Sexton and Troy McPhee on the journey. They were not asked by Youngcare to initiate the walk, but were fuelled by their passion and personal relationship with young friends and family on the verge of requiring full time care and support due to debilitating illnesses such as Multiple Sclerosis.
     

    "I have someone very close to me who is in their 30's and in a position where they may be living in aged care shortly", said David Sexton. "When I saw the 60 Minutes story about Youngcare, it was astounding to know that so many other young Australians are either already living in aged care and that there are no facilities providing dignified lifestyles for these people."

     

    To farewell the trio at Parliament House was David Conroy, Chairman of Youngcare, The Hon. Kate Ellis - Federal Minister for Youth & Sport, The Hon. Bill Shorten -Parliamentary Secretary for Disabilities, The Hon. Pat Farmer - Federal Member for Macarthur, The Hon. Alex Hawke - Federal Member for Mitchell and two Canberra Raiders Players, Joel Monaghan and Phil Graham.

     

    With extensive support growing within the community and at government level, the team will walk for the next ten days and will finish on Friday, March 28th at the televised NRL game between the Parramatta Eels & Newcastle Knights at Parramatta Stadium. The walkers will also be accompanied on their last leg by Kristina Keneally, NSW Minister for Disability Services.

     

    "I acknowledge the commitment that Youngcare and these three gentleman have demonstrated in raising awareness of the issue of young people in nursing homes, and providing appropriate supports and accommodation options", said Ms Keneally.

     

    "It's important that Governments - at all levels - listen to and work with people with a disability and their families, non-government organisations and the community in general, to explore suitable accommodation options for young people in aged care facilities."  

     

    Other high profile members of the community have also been inspired by the men's mission and have shown their commitment. Australian netballer Liz Ellis and David Gallop, National Rugby League CEO, will both be walking with the team at points during their journey.

     

    "The attitude of the sufferers and their family members has inspired me to take part," said Liz Ellis. "One day walking is a small price to pay for potentially, a lifetime of benefit".

     

    In addition to the increasing community and government support, Sage Software Australia - a leading supplier of business management software solutions, has come on board as the leading sponsor of the walk.

     

    "Sage Software Australia is delighted to support the Youngcare Walk. There is a significant need for greater support and accommodation options for young people with high care needs. The Youngcare Walk is a fantastic first step to raise awareness and funds to tackle this important issue and a terrific opportunity for Sage to give something back to the community," said Alan Osrin, Managing Director of Sage Software Australia.

     
    The first Youngcare Apartments in Sinnamon Park Brisbane opened on 8 December 2007. The Youngcare Walk team hope to raise enough funds to contribute to the development of similar accommodation in Sydney. At the conclusion of the walk, a Gala Dinner will be held on April 5th at The Hilton in Sydney.

     

    For more information or to purchase tickets to the Gala dinner visit www.youngcarewalk.com.au

  • Horror! Horror! Horror! ACA accused of unfair reporting

    Oh my goodness everything I know to be true about the world is in fact untrue!

    A Current Affair has been accused of unfair reporting. Well I never! Shock, horror!

    At the same time, Channel Nine has been accused of copying Sunrise with its revamped Today show and has also been alleged to be behind an ambush of Mel and Kochie this morning.

    Leave Sunrise alone I say! 

    Here is the link to the ACA report:

    http://www.news.com.au/story/0,23599,23395694-2,00.html 

    Declaration: this blogger shared a dorm and a house with Sunrise's Monique. So I am biased! 

     

     

  • It is more than words - Obama storytelling

    I was sent this clip by a self-confessed "cynical, grumpy, tired ***". He said it even touched him.

    Obama's Just Word's explanation really underlines the power of storytelling, how words have power and meaning. We also know that words also have the potential for destruction and confusion. Remember what your Mum said about the pen being mightier than the sword?

    Here Obama nails it.

    Obama Just Words

    http://www.youtube.com/watch?v=7ffwY74XbS4

    Enjoy! 

  • Be careful with your briefing documents

    Disgraced ex-WA Premier Brian Burke has done it again. This time he has embarrassed the Prime Minister and also made the mistake of putting pen to paper his views about various WA journos.

    This is a big mistake. HUGE, as Julia Roberts said on Rodeo Drive in Pretty Woman.

    Describing journos as "not very pleasant" and as "average journalist(s)" is not what I would call media relations. It is more like anti-media relations.

    Besides who died and made Brian Burke the Judge of all that is Great and Good in WA journalism? Geez Louise the man has been in more hot water than a spa salesman.

    As Kath Day Knight would say: "This really gets my goat." I don't like dossiers on journalists. There is something very distasteful about the whole process.  I say this with full recognition that there is a dossier out there with Lisa Tait (my maiden name) on it. It probably says I was "not very pleasant" and an "average journalist". But hey I was a journalist. Being pleasant was not part of my job. I would wear that badge, and even the average one, with pride. 

    Better than being a sycophant or a crawler.

  • Tony Abbott is back at his provocative best

    He has been a bit quiet since the Federal Election, but former Health Minister Tony Abbott is back at doing what he does best - grabbing headlines with his take-no-prisoners approach.

    I hit on this article when my colleague Grant Smith started laughing and said: "Lisa, you have got to check the SMH homepage."

    I asked him: "What is it? Tony's not naked is he?"

    "Better he is saying that John Howard did more for indigenous people than any other Prime Minister," Grant said.

    The news that Tony had hit the headlines made me burst into song, much to Grant's disgust.

    This is gold. Welcome back Tony. I have missed you.

    Here's the link:

      http://www.smh.com.au/news/national/howard-best-pm-for-aborigines-abbott/2008/02/14/1202760448673.html

  • Australia says sorry

    Prime Minister Rudd's speech to Australia's stolen generation gave me goosebumps.

    The language, the making of history and the symbolism just blew me away. The wording was so simple, it was a work of art.

    Thoughts?

    Here is a link to the full text of his speech:

    http://www.smh.com.au/news/national/bfull-apologyb/2008/02/12/1202760286861.html

     

  • Mess with the blogsphere at your peril

    The Anonymous/Scientology brawl which is now hitting our in-boxes serves as a case study as to why you mess with the virtual world at your peril. It also underlines how the blogsphere or e-advocacy movement is growing in power.

    Fifteen years ago you needed to know how to work the media to get media attention and have somewhat of a sense of authority no matter how loose that authority was...now anyone can be an advocate. This is direct action naughties style, and may have implications for clients in the future because direct action no longer means chaining yourself to a tree. It means taking down your IT system, assembling protests with a click of the mouse.

    Here's an article that sums up the background to this dispute:

    http://media.wildcat.arizona.edu/media/storage/paper997/news/2008/02/11/Opinions/The-Secret.Sins.Of.Scientology-3200845.shtml

  • Preparation, Authenticity, Management Buy-In...the three steps to success in today's business climate

    Last week we were fortunate enough to be joined by our Crisis & Issues Management team counterparts from around Asia for our 2008 gathering in Sydney. Several of our clients joined us for a lively discussion around what constitutes a Trusted Advisor in the context of crisis communication and it was great to hear their insights from a range of industries and backgrounds.

    What it came down to for each of them though, were three key elements: preparation, authenticity and buy-in from senior management. Let's take a quick look at these in turn...

    Preparation could most accurately be summarised as making hay while the sun shines. Taking the good times for granted is a recipe for disaster when the crisis actually hits. As it was brilliantly described by one of our panelists: "Train hard, win easy". Make friends and build relationships during the good times, and you'll find the relationship only strengthens in times of crisis. Leave it until you have a disaster on your hands and you'll find yourself with a lot of people willing to take money off your hands, but without any existing relationship you'll be in an entirely vulnerable position.

    Authenticity is the thing that happens when you actually believe what you're saying. For many communicators it's a surprisingly powerful tool - surprising because all of a sudden it reminds us that telling the right story is better than telling the most exciting story. Put the adjectives away and focus on what's really important. It's not enough to think that wishing will make it so...you have to believe. And if you're not authentic, and you don't believe it yourself, then why on earth should anyone else?

    But of course, none of this happens without the support of an organisation's senior management team. Getting buy-in from the top sounds like an old cliché, but it wouldn't have stuck around for so long if it wasn't true. Senior management has to value the role of communication in the day-to-day running of the organisation. Communication isn't just a function of marketing that gets you some media coverage and helps you manage bad press; it's an enabling culture within an organisation that empowers the people who work there to get things done. If the team at the top don't support it then the best communication strategy in the world is worth only slightly more than the recycled paper it's written on.

     

     

  • It is super Tuesday..bring it on

    Actually it is Wednesday here in Australia, but why let the facts get in the way of a good blog post?

    The dynamic between Obama and Clinton has helped us reflect on makes a great spokesperson and how to deliver memorable moving presentations/speeches. We saw a lot of this memorable imagery first through Al Gore and how he moved this issue to mainstream through simple, powerful, evocative, visual messages in his documentary An Inconvenient Truth. Obama has certainly taken a leaf out of Gore's book with his powerful speeches.

    My view is that Obama is more of a natural storyteller than Clinton. However, I am waiting for a tad bit more authenticity from him. Clinton seems to be very good with the one-on-one contact with voters, and I have not seen Obama do much of this. 

    However, Obama's Yes We Can has certainly captured our collective imagination. In a nutshell, Yes We Can is simple, powerful and evocative. It has so much impact that this catchcry is now the star of a viral music video. According to MTV.com:  "One of the biggest Obama-boosting efforts comes courtesy of Will.I.Am, who recently teamed with director Jesse Dylan (son of Bob Dylan) to release a music video called "Yes We Can." The Bob Marley-like anthem turns the Illinois senator's January 8 New Hampshire primary-night address into lyrics performed by Will, as well as almost 40 other actors, celebrities and athletes, including John Legend, Kate Walsh, Aisha Tyler, Amber Valletta, Taryn Manning, Nicole Scherzinger, Common, Scarlett Johansson, Kareem Abdul-Jabbar, Herbie Hancock and Nick Cannon."

     Hello. Obama now counts Oprah, Caroline Kennedy, Scarlett Johansson, The Black Eyed Peas and the son of Bob Dylan as his supporters. Talk about diverse. It makes me think we may be on our way to an Obama-slide. Bring it on, I say!

  • Greenwashers Beware!

     

    CHOICE is on the hunt.

    The consumer advocacy organisation has launched a Report a Dodgy Green Claim scheme. It is asking readers of http://www.choice.com.au/ to tell them about dubious claims.

    As well as the brickbats, it is also asking for bouquets. The website is also asking for reports of ‘a true green gem of a product or service that deserves some kudos'. So it is not all bad news.

    In a nutshell, Choice wants the Federal Government to act on dodgy green claims. It wants improved oversight of green claims in order to prevent false and misleading claims on products and in media advertising, according to the Trade Practices Act.

    Choice wants companies that make green claims to:

    • * make accurate, clearly expressed and easy to understand green claims
    • * make precise, unambiguous claims, that are easily verifiable
    • * adhere to section 1.5 of the Advertiser Code of Ethics.

    So there we go, we have all been warned. Don't be in line for a Shonky Award because CHOICE is on the hunt. This is publicity that no-one wants. The winner of the last greenwashing Shonky was the LG Combined Steam Washer and Dryer WD-1248RD for its ads failing to mention that its condenser dryer guzzles an astounding 74L of water to dry 5kg of washing. My advice - just don't go there.

    Disclaimer - Lisa McLean was previously the Media Manager for CHOICE from 2004 to 2006.

     

  • Key questions for trusted advisors

    Thanks for these Ray:

    1. Listen then assert
    2. What? Why?
    3. Who will be affected?
    4. So what you are saying is?

     

  • The trusted advisor

    What it means to be a trusted advisor is the focus of Hill & Knowlton's Crisis and Issues Management and Training Conference in Sydney today.

    Our Regional Crisis Director Ray Rudowski said the challenge lies in realising that we do not always have to have the answers, sometimes we just need to be part of a team.

    We need to understand the issue and understand what some of the issues are that are driving it.

    "If we get it right at the beginning, we can continue to work with that client," he said.

    This thinking comes from David Maister's seminal management book The Trusted Advisor, a book which has changed this blogger's thinking on client relationship building.

    Hill & Knowlton's Chairman and CEO Paul Taaffe said crisis and issues was at the heart at defining professionalism as we know it at H&K.

    He said there were two dimensions in dealing with clients involved in crisis and issues. 

    "You have to have to have built in the interactive digital requirement...you need to know what the tools are that we can use and when to use them," he said.

    "Increasingly clients want real answers, real results and real relationships with media and they want them in real time."

    He advised us to step back and assess what the issues were that were likely to flare into an issue.

    "It means we can be the first to respond," he said.

    He also advised us that H&K had more people working in crisis and issues management than any other PR company in the world.

    Stay tuned for updates

     

     

  • Obama and the art of storytelling

    Last night I was blown away by symbolism. It happened when I saw that US Presidential candidate Barack Obama has the endorsement of the Kennedy clan. Not only that, JFK's daughter likens him to her late father.

    "People always tell me how my father inspired them," says Caroline Kennedy, daughter of the nation's 35th president, in a new TV ad for Democratic presidential contender Sen. Barack Obama.

    "I feel that same excitement now," she adds. "Barack Obama can lift America and make us one nation again."

    Powerful stuff.

    Those of you who are interested in corporate storytelling, speech writing and writing with impact, should have a look at Barack Obama's victory speech from this weekend's South Carolina primary.
    It blew me away for several reasons:
    1. The repetition of "we are up against"
    2. This paragraph is evocative and uses amazing visual language -

    "I did not travel around this state over the last year and see a white South Carolina or a black South Carolina. I saw South Carolina." This is storytelling in a nutshell.

    3. His story is about renewal and regeneration  "The choice in this election is not between regions or religions or genders. It's not about rich versus poor; young versus old; and it is not about black versus white. It's about the past versus the future."
    4. The use of repetition - "Yes we can change.Yes we can heal this nation. Yes we can seize our future."
    In contrast, we have George W Bush's State of the Union address to Congress yesterday. It mentions "kitchen tables all around America".  ABC Radio's John Shovelen summed Bush's speech up perfectly:
    "There were no bold new initiatives in keeping with the President's lack of political clout, but he reminded the Congress it had rejected his proposals for social security and immigration reform, centrepieces of previous State of the Unions and said it was now time for the Congress to come up with alternatives."
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