Archive for March, 2006

Canada’s new Remedy for Bad Reporting… Lock ‘em up!

posted by Brendan Hodgson

Oh dear…

So it would appear one of Canada’s esteemed parliamentarians has come up with a novel remedy (novel to Canada, at least) for bad reporting… send ‘em off to jail.

Mr. Mayes (Conservative MP in British Columbia) is quoted in today’s Globe & Mail as saying: “Maybe it is time that we hauled off in handcuffs reporters that fabricate stories, or twist information and even falsely accuse citizens.

Ouch… perhaps he’s not aware that misinformation in the media is only the thin edge of the wedge when compared to the rampant goings-on in the blogosphere… I fear a rude awakening is in store…

 

Continuous Partial Attention… sorry, what?

posted by Brendan Hodgson

What’s that, you ask? 

Basically, it’s when you become so connected that you are permanently disconnected. So says former Apple and Microsoft executive Linda Stone in Steven Levy’s article which you can read here:

 ”A live BlackBerry or even a switched-on mobile phone is an admission that your commitment to your current activity is as fickle as Renée Zellweger’s wedding vows. Your world turns into a never-ending cocktail party where you’re always looking over your virtual shoulder for a better conversation partner. The anxiety is contagious: anyone who winds up talking to a person infected with CPA feels like he or she is accepting an Oscar, and at any moment the music might stop the speech.”

This is more important than I think we think, particularly given the fact that listening has become as important an ingredient of effective communications as is the act of delivering meaningful and compelling messages — and particularly in this increasingly “conversational” world we now live.

I should add that there has been some considerable discussion on this very topic both in the halls of H&K Canada and across WPP (in our internal newsletter). Although, I’m sure only partial attention was being paid….

Sports Journalism & Social Media – A parable for our times?

posted by Brendan Hodgson

So, in the March 27th issue of Sports Illustrated, Chris Ballard writes a 5000+ word tome – on the impact of the Internet (and blogging) on media coverage of sport.  

(Unfortunately, only subscribers or purchasers of the hard copy will be able to access it.)

Read it. It is an entertaining and insightful peek into the business of sports journalism, and professional sport itself, and how the Internet is empowering fans, and “changing the relationships between athletes, fans and journalists.” Moreover, it clearly articulates all the reasons why the Internet is changing the media landscape, and thus the business of communications.

Best of all, it places the Web (and Social media, to some extent) into a context to which many of my own colleagues (and clients) – being sports fans – can relate. In fact, one colleage - being a huge NFL fan – recently cited this article as a wake-up call to the whole social media movement, and who will be using many of the insights within this article in future presentations on the changing nature of media and crisis.

“Reporters are becoming bloggers, teams are ‘filtering’ information, fans are getting exclusive interviews with G.M’s, and anyone with a camera phone can document a rookie’s philandering or a gridiron hero’s binge drinking.”

That’s it. In a nutshell. The world in which we now live and work. Give it a business context, and the analogy is complete.

The article recounts how in 2005 the Washington Redskins “pulled an end run on print reporters, saying that defensive coordinator Gregg Williams was unavailable for interviews about his contract extension; then they gave one to the team’s official website.”  Would that have happened even 5 years ago?

Today, ahletes, such as Barry Bonds and Tiger Woods, regularly break news on their personal websites, says Ballard.

The article goes on to describe how the Oakland A’s are cultivating relationships with fan bloggers such as Tyler Bleszinski, author of Athletics Nation, an unapologetically pro-Oakland A’s blog, even providing exclusive interviews with A’s GM Billy Beane, “the best of all possible worlds for a G.M looking to spread his gospel.”

“The link between the player and the sport and the fan has changed forever,” says former SI editor Sandy Padwe. And not always for the better.

Some examples:

Chicago Bears rookie QB Kyle Orton is photographed drunk in a bar. Photos appear the next day in deadspin.com, and within a week, Orton is answering questions about it in the media.

Sites such as “On the DL“ promise unsourced scandal and dirt on professional baseball players — including transcripts of IM exchanges, photos and unconfirmed accusations of impropriety.

“This is the power – and the danger – of the Internet,” says Ballard. “Any girl or guy at a bar can bring down an athlete, and a rumor can be fanned into a full-fledged conflagration.”

An accompanying article – “Anatomy of a Rumour” – by Albert Chen, recounted how false rumours about two of MLB’s biggest stars testing positive for steroids, fanned online, spread into the mainstream media within 48 hours — picked up by the Boston Globe, Houston Chronicle, and Los Angeles Times.  

The old adage still stands. If  it can happen here, it can happen anywhere. The threats posed by the Internet are no longer restricted to new economy companies, their employees and their customers. We’re all at risk. Play Ball!!!

Communcations Consultant… or Communications Architect?

posted by Brendan Hodgson

So… yesterday I was finally able to read Giovanni Rodriguez’s much-touted blog entries on “New Roles for PR People” Part I and Part II, which has been making the rounds of numerous PR and communications blogs.

A must read, I believe, for any with responsibility for hiring future communicators — agency or client-side.

Stormhoek: creating a tempest in a teacup…erm…wine glass

posted by Brendan Hodgson

So… to follow-up from Niall’s quick reference to Stormhoek’s blogging activity (which you can read here) posted last December, Robert Watts of the Telegraph recently published an article (click here), which was published in my hometown Ottawa Citizen, providing additional details on the success of Stormhoek’s blog relations.

This is good news… and an excellent case study, in my view, for how to do it right. Kudos to Hugh McLeod at GapingVoid for getting the ball rolling.

According to Watts, the simple act of sending bottles of wine to 150 of Britain’s most active bloggers has translated into a doubling of Stormhoek’s monthly sales.

“…We didn’t say we were selling the best wine in South Africa. We just said: ‘Here’s a nice wine, reasonably priced, tell us what you think.’ “

The bloggers got to work, tapping away about the virtues of the vino. Estimates of how many bloggers there are around the world range from 15m to 30m. Up to 80,000 blogs are thought to be started each day. If you had punched Stormhoek into Google last June, 500 references would have popped up. That figure stood at about 85,000 last week….”