Comments on: Lost in Translation… effective communication is more than mere words http://blogs.hillandknowlton.com/brendanhodgson/2007/05/16/lost-in-translation-effective-communication-is-more-than-mere-words/ At the intersection of yesterday & tomorrow Mon, 20 Jan 2014 15:48:33 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: John http://blogs.hillandknowlton.com/brendanhodgson/2007/05/16/lost-in-translation-effective-communication-is-more-than-mere-words/comment-page-1/#comment-214 John Sun, 27 Jan 2008 01:22:56 +0000 http://blogs2.hillandknowlton.com/brendanhodgson/8572.aspx#comment-214 <p>I fear the excessive use of email in the work place is making us less productive.  Too much communication is happening in writing.  Try this thought experiement.  Image if all forms of communication amoungst your household was done via email.  That means all communication to your spouse and kids would be done by email.  Would this really be effective?  And wouldn't it take so much time?  There is a place for email for certain types of communication that is more of a monolog, or a simple query, and can benifit from asyncronous nature of email.  What I see is email being used for forms of communication that is better done by a real time conversation, preferably in person.  In a real time conversation, there is quick back and forth questions that enable clarifiation.  Email conversations take far more time to accomplish the same thing and still are not as effective.  Why then do we use email for conversations, particularly at work where white collar people are get paid big bucks to type away?  I don't understand it.  There needs to be some research on how email is productive and how it is not productive.</p> <p>Another point about texting and email is that it is a "low-fi" life experience.  A communication experience is reducted to pixels verses the infinate dynamics of in person communication.  I work from home.  A lot of my communication through out the day is by email.  I sit in front of a computer in a small den by myself.  My true real experience is one of issolation.  When I look back at my months of work experience, I just get an impression of me sitting in my den.  Kind of depressing.  I have no real memories of life experiences work related.</p> <p>We are biasing these "low-fi" communication experiences over the real thing.  I feel the richness of our lives ends up losing out big time.</p> I fear the excessive use of email in the work place is making us less productive.  Too much communication is happening in writing.  Try this thought experiement.  Image if all forms of communication amoungst your household was done via email.  That means all communication to your spouse and kids would be done by email.  Would this really be effective?  And wouldn’t it take so much time?  There is a place for email for certain types of communication that is more of a monolog, or a simple query, and can benifit from asyncronous nature of email.  What I see is email being used for forms of communication that is better done by a real time conversation, preferably in person.  In a real time conversation, there is quick back and forth questions that enable clarifiation.  Email conversations take far more time to accomplish the same thing and still are not as effective.  Why then do we use email for conversations, particularly at work where white collar people are get paid big bucks to type away?  I don’t understand it.  There needs to be some research on how email is productive and how it is not productive.

Another point about texting and email is that it is a "low-fi" life experience.  A communication experience is reducted to pixels verses the infinate dynamics of in person communication.  I work from home.  A lot of my communication through out the day is by email.  I sit in front of a computer in a small den by myself.  My true real experience is one of issolation.  When I look back at my months of work experience, I just get an impression of me sitting in my den.  Kind of depressing.  I have no real memories of life experiences work related.

We are biasing these "low-fi" communication experiences over the real thing.  I feel the richness of our lives ends up losing out big time.

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By: Brendan Hodgson http://blogs.hillandknowlton.com/brendanhodgson/2007/05/16/lost-in-translation-effective-communication-is-more-than-mere-words/comment-page-1/#comment-213 Brendan Hodgson Wed, 23 May 2007 15:27:47 +0000 http://blogs2.hillandknowlton.com/brendanhodgson/8572.aspx#comment-213 <p>Thanks Jonathan,</p> <p>Though I would ask whether there was really any situation where a glass of wine would not be suitable to establishing essential context?</p> Thanks Jonathan,

Though I would ask whether there was really any situation where a glass of wine would not be suitable to establishing essential context?

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By: Jonathan http://blogs.hillandknowlton.com/brendanhodgson/2007/05/16/lost-in-translation-effective-communication-is-more-than-mere-words/comment-page-1/#comment-212 Jonathan Tue, 22 May 2007 18:58:23 +0000 http://blogs2.hillandknowlton.com/brendanhodgson/8572.aspx#comment-212 <p>Brendan, Great post. Couldn't agree more. I noticed recently that english comprehension scores among Irish students have gone from one of the EU's best to worst in a couple of years. Text messaging is being blamed. </p> <p>The key though still appears to be recognizing and correctly interpreting context and delivering content that is appropriate to the medium. Ie. 'B there in 10 mins' is a good text message, but dissertations on the whether Sarkozy can affect real change might be better over a glass of wine. </p> Brendan, Great post. Couldn’t agree more. I noticed recently that english comprehension scores among Irish students have gone from one of the EU’s best to worst in a couple of years. Text messaging is being blamed.

The key though still appears to be recognizing and correctly interpreting context and delivering content that is appropriate to the medium. Ie. ‘B there in 10 mins’ is a good text message, but dissertations on the whether Sarkozy can affect real change might be better over a glass of wine.

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