Media Insights and Crisis Expertise » reputation http://blogs.hillandknowlton.com/mediaandcrisis Your destination for best practice issues and crisis management, current issues, media training, presentation skills, consumer advocacy and strategic issues management Wed, 26 Oct 2011 16:40:31 +0000 http://wordpress.org/?v=2.9.2 en hourly 1 Ugly rumours – online reputation management http://blogs.hillandknowlton.com/mediaandcrisis/2009/10/28/ugly-rumours-online-reputation-management/ http://blogs.hillandknowlton.com/mediaandcrisis/2009/10/28/ugly-rumours-online-reputation-management/#comments Wed, 28 Oct 2009 12:32:48 +0000 Grant Smith (Former Member) http://blogs.hillandknowlton.com/mediaandcrisis/?p=7 Online rumour mongering threatens brands every day. This piece in a recent issue of Communicate Magazine provides some insights into managing the threat, including a great response model used by the US Air Force, and commentary by Hill & Knowlton’s own Peter Roberts.

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