Archive for the ‘Reputation’ Category

Studying Social Media In Depth

Social Media Principles

Employee-Generated Content: Look Who’s Talking Now

Catching up: Crayon, Edelman/Wal*Mart and my book deal

Calm, Patient and Good-Humoured

How to challenge Wikipedia

Gone but not forgotten

"Astro-turfing": Hill & Knowlton’s view

Compare and Contrast

Oh Lord!