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Change Management (RSS)
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HAMMERSMITH -- I went to nine schools. And today I have just dropped off my 11 year-old at only her second school in her life.
I expected some drama. Some kind of excitement. Some tears maybe, or anxiety.
None.
I kept my composure.
She's ready for a change. All the worrying is done. Now she wants to ...
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PUTNEY ODEON -- The Olympics are still being missed in our house. Couldn't they run all the time? Especially when it's raining.
There were two features in the news last week that I thought contrasted against the 'one world, one dream' vision that the Chinese were promoting. In one headline it was revealed that Zimbabwe's ...
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LONDON -- How does ''1.3 billion people'' sound for an internal audience? Worth digging out a budget for?
The Chinese Olympics this summer have been a great success. By anyone's measure. We are still in the 'good news glow' in the final days. Undoubtedly the world will rush back in after the closing ceremonies and ...
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DORVAL, QUEBEC -- I saw my friend Jonny this week. We've been friends since we were 15 years old. So that's... a long time. And he's a very smart guy. Kept me from being kicked out of school a few times. Still keeps me laughing. But he's got no email. Doesn't understand it. Doesn't believe in ...
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GASPE, QUEBEC -- I've always secretly wanted to carry around a sign that says this. And maybe now is my chance. But it's not the end of the world that I am thinking about today. It's the end of this blog.
In a few weeks I am leaving Hill & Knowlton. There has been no real formal announcement but I am suspecting ...
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GASPE, QUEBEC -- It's amazing how quiet things are right now at work. Clients are away. Bosses gone. People on holiday. You can hear the echo. Even down the Internet connection. But I don't think we should be deceived. There's a lot that goes on in the summer.
For one thing it's only summer in the ...
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ON THE M40 -- It's generally not good to read a newspaper while driving on an autoroute. Unless of course you are on the Oxfordshire-facing M40 today where nothing is moving. So, I am tucked into the Guardian which has a feature story about the behavioural economist Richard Thaler and his new book Nudge.
Everyone from Barrack ...
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SOHO SQUARE -- My friend Tim Luckett has got to be one of the best crisis communication guys out there. He always seems a little stressed. And that's got to be a good thing.
Tim gets it coming and going. Both when that dreaded thing happens -- the proverbial mouse in the box of chicken -- and when you are just planning for it ...
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THE CENTRAL LINE -- ''All I want to know is when to cancel the milkman?''
The single hardest thing about managing change seems to be one of the easiest: telling those affected when the key events are happening... and when it will all end.
We are creatures of habit, after all. We like to play on our spontaneity. We think that ...
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PERTH -- I am travelling around the world from left to right with a lovely client at the moment. Yesterday we were in South Africa and today we are in Australia. I had never been to Australia before, so much of this trip is and will be new to me. As a result I have been collecting information and observations. Here's what I ...
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