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Consulting (RSS)
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HAMMERSMITH -- I went to nine schools. And today I have just dropped off my 11 year-old at only her second school in her life.
I expected some drama. Some kind of excitement. Some tears maybe, or anxiety.
None.
I kept my composure.
She's ready for a change. All the worrying is done. Now she wants to ...
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SOHO SQUARE -- My friend Tim Luckett has got to be one of the best crisis communication guys out there. He always seems a little stressed. And that's got to be a good thing.
Tim gets it coming and going. Both when that dreaded thing happens -- the proverbial mouse in the box of chicken -- and when you are just planning for it ...
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THE CENTRAL LINE -- ''All I want to know is when to cancel the milkman?''
The single hardest thing about managing change seems to be one of the easiest: telling those affected when the key events are happening... and when it will all end.
We are creatures of habit, after all. We like to play on our spontaneity. We think that ...
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SOUTH WEST LONDON -- On Friday night I stood on a chair in our sitting room watching Jay-Z on Friday night with Jonathan Ross. I was on the chair because we have mice passing through. But the image is not unconnected.
I was surprised to see Mr Z in person and hear him talk and laugh. He did well on a show that ...
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BACK ON THE TUBE -- There was a good note on the Communicators' Network today by Jim Shaffer about employee engagement. Maybe you saw it?
Jim's an interesting guy. He was leading the communications business at Towers Perrin when I first joined that company. Now he's got books out and is doing some interesting stuff.
His ...
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STARBUCKS -- Late last month some lucky punter bought the 100th copy of my book People Power. It looks like it was through Amazon -- as my revenue was less than 10% of the cost. But I am not complaining.
That gives me my first century... in book publishing anyway. I think I may have had one in cricket in the late 70s.
I ...
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LONDON -- We learned that there are many great minds in this business.
Our fourth Internal Communications Forum was held at H&K in London on Wednesday, April 30, 2008. We had people there from GE, BAE, Shell, RBS, Pfizer, DPWN, the Learning & Skills Council, the COI, AstraZeneca and more.
We set these up to be a meeting of ...
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AT HOME -- Just looking through Wikipedia for some information of a few topics close to my heart. And I am still stumped.
There have been articles recently about how companies must not edit their own pages on Wikipedia. I think Jimmy that Wikipedia-ubermaster has said it must not be allowed.
And a few months ago I was named ...
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WORLDS END -- It's been a busy week with lots to talk about, so picking a single topic is a challenge.
We had a good discussion about change and the economy in the business this week. I spoke on Thursday at an AURA conference on Social Media. We met clients on brand and layoffs and strategy change and business ...
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MONTEE DE LA TORRE, ANDALUCIA, SPAIN -- It's 10 o'clock and my rotten kids aren't in bed yet. In fact, we haven't even fed them. Maybe we have taken this whole Spanish thing too far?
But it's easy to do.
The sun is out. The air is sweet. And the day starts slowly... We've been lunching at 4 or 5 and so dinner ...
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