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HAMMERSMITH -- I went to nine schools. And today I have just dropped off my 11 year-old at only her second school in her life.
I expected some drama. Some kind of excitement. Some tears maybe, or anxiety.
None.
I kept my composure.
She's ready for a change. All the worrying is done. Now she wants to ...
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LONDON -- How does ''1.3 billion people'' sound for an internal audience? Worth digging out a budget for?
The Chinese Olympics this summer have been a great success. By anyone's measure. We are still in the 'good news glow' in the final days. Undoubtedly the world will rush back in after the closing ceremonies and ...
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DORVAL, QUEBEC -- I saw my friend Jonny this week. We've been friends since we were 15 years old. So that's... a long time. And he's a very smart guy. Kept me from being kicked out of school a few times. Still keeps me laughing. But he's got no email. Doesn't understand it. Doesn't believe in ...
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GASPE, QUEBEC -- It's amazing how quiet things are right now at work. Clients are away. Bosses gone. People on holiday. You can hear the echo. Even down the Internet connection. But I don't think we should be deceived. There's a lot that goes on in the summer.
For one thing it's only summer in the ...
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ROEHAMPTON -- It's a real question. What is the exact cut-off on rudeness? There must be one. When does persistence become pestering? When does assertiveness become aggressive behaviour? When do you stop being demanding and start being disturbing?
Part of the reason I ask is because I witnessed something ...
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ON THE M40 -- It's generally not good to read a newspaper while driving on an autoroute. Unless of course you are on the Oxfordshire-facing M40 today where nothing is moving. So, I am tucked into the Guardian which has a feature story about the behavioural economist Richard Thaler and his new book Nudge.
Everyone from Barrack ...
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LONDON -- It's a bit of a misnomer, isn't it? Saying Ronaldo is a slave. Even without a talk-radio station playing on my desk I can hear the punters saying ''How can he be a slave when he's earning £120,000 a week?''
And you can't really argue with that.
The Portuguese footballer is only 23 years old. He was bought and ...
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THE CENTRAL LINE -- ''All I want to know is when to cancel the milkman?''
The single hardest thing about managing change seems to be one of the easiest: telling those affected when the key events are happening... and when it will all end.
We are creatures of habit, after all. We like to play on our spontaneity. We think that ...
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BACK ON THE TUBE -- There was a good note on the Communicators' Network today by Jim Shaffer about employee engagement. Maybe you saw it?
Jim's an interesting guy. He was leading the communications business at Towers Perrin when I first joined that company. Now he's got books out and is doing some interesting stuff.
His ...
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MONTREAL -- There's a great set of drawings by Matt Groening that pre-dates The Simpsons called ''How to waste 8 hours a day and still keep you day job.'' It's one of the great, lost management tracts. I must look for my copy.
In it there are a number of suggestions like how to make animals out of paper-clips and ...
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